Privacy Policy
Please read these terms and conditions carefully before browsing bunny.co.ua. Using the site, including filling out various forms, applications, as well as ordering goods/services by you means your agreement with the terms of this Agreement.
1. General provisions:
1.1 This agreement is a public offer agreement (in accordance with Articles 633, 641 and Chapter 54 of the Civil Code of Ukraine), its terms and conditions are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur).
1.2. With regard to acceptance of the terms of this agreement, the seller's public offer, the consumer becomes the buyer.
1.3. By entering into the Agreement, the Buyer confirms that he/she is fully acquainted with and agrees to its terms and conditions, and, if the Buyer is an individual, gives permission for the Seller to process his/her personal data in order to fulfil the terms of this Agreement, to make mutual settlements, and to receive invoices, acts and other documents. The permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. By entering into this Agreement, the Customer confirms that it has been informed of the rights established by the Law of Ukraine "On Personal Data Protection", of the purposes of data collection, as well as of their transfer to the Seller in order to fulfil the terms of this Agreement, to make mutual settlements, and to receive invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access to and transfer his personal data to third parties without any additional notifications to the Customer, without changing the purpose of processing personal data. The scope of the Customer's rights as a subject of personal data in accordance with the Law of Ukraine "On Personal Data Protection" is known and understood by him.
2. Terms used in this user agreement:
2.1. Administration - the administration of the online store bunny.co.ua.
2.2. Website - the website of the BunnY Boutique online store - bunny.co.ua, including all web pages.
2.3. The Agreement is a user agreement.
2.4. The Seller is an individual entrepreneur who posts information about the goods/services sold by him on the Website. The name of the Seller shall be indicated in the documents for the transfer of the Goods to the Recipient (acceptance certificate or other documents confirming the transfer of the Goods to the Recipient).
2.5. Goods - goods, services, works, property rights, other tangible and intangible objects, information about which is posted on the Website.
2.6. User - a person who browses the information of the Online Store and/or orders and/or receives the Goods using the tools of the Website. The Recipient and the Payer are Users.
2.7. Order - the User's request through the Website to the Seller to sell the Goods, as well as a set of Goods ordered by the User.
2.8. The Payer is the person who pays for the Order.
2.9. The Recipient is the person specified by the Payer as the person authorised to receive the Goods in accordance with the Order. Unless otherwise specified in the Order form, the Payer shall be the Recipient.
2.10. Offer - information posted on the Site about a specific Product that can be purchased by the user. The offer includes: information about the Product itself, information about its price, payment and delivery methods, as well as other conditions for the purchase of the Product by the consumer. The terms of the offer are determined by the seller. The offer is not an offer, only information about possible conditions for the purchase of the Goods.
2.11. Personal Account - a personal section of the Buyer on the Seller's website, which the Buyer has access to, where his personal information and the history of the Orders placed by him are displayed.
3. Subject of the agreement
3.1. The bunny.co.ua website (hereinafter referred to as the online store) is a platform for placing offers for the sale of Goods by the Seller.
3.2. This Agreement is a public offer. By accessing the materials of the Website, the User is deemed to have joined this Agreement.
3.3 The Buyer accepts the terms of this agreement at the time of placing the Order by clicking on the "Place an order" button, which means the Buyer's confirmation of reading the text of this agreement and agreeing to its terms. In the future, the Buyer's objection to the provision of his consent in this way relieves the Seller of any liability for failure to comply with the terms of this agreement and reserves the right of the Seller to cancel the Order unilaterally.
3.4 The Website Administration has the right to unilaterally change the terms of this Agreement at any time. Such changes shall take effect from the moment the new version is posted on the Website.
3.5. The offer on the Website is not an offer. The User has the right to make an offer to the Seller by filling out the Order form. Filling out the Order form is considered an offer of the User to the Seller for the purchase of the relevant Goods by the User on the terms specified in the Offer.
3.6. The offer is considered accepted by the Seller if the latter has taken actions indicating acceptance of the User's offer, namely: started placing an order or providing services in accordance with the terms and conditions provided for in the User's offer.
3.7. Upon receipt of the User's offer, the Seller has the right to offer to purchase the Goods on terms other than those provided for in the User's offer. In this case, such an offer is considered a counter offer and must be accepted by the User. Acceptance of the counter-offer shall be deemed to be the actual receipt of the Goods by the User on the terms stipulated by the counter-offer. The Seller has the right to withdraw such a counter-offer until the goods are delivered to the Buyer.
3.8. Sufficient evidence of acceptance of the offer by the Seller or a counter-offer (agreement by the Parties on all essential terms of sale of the Goods) is the actual receipt and acceptance of the Goods by the Recipient.
3.9. The only means of compensation provided to the User in case of non-compliance of the actual terms of sale with the offer is to grant the User (Recipient) the right to refuse to receive and accept the relevant Goods and to demand a refund of the price paid for them. The Recipient shall have the right to exercise this right until the documents confirming receipt of the Goods are signed (including the carrier's documents on the delivery of the shipment with the Goods to the Recipient).
3.10. The moment of receipt and acceptance of the Goods by the Recipient is the moment (depending on which has come earlier):
4. Rules for working with the website of the online store
4.1 The Buyer may browse the content of the bunny.co.ua online store, place an Order, and use its other services.
4.2. Registration is required for the Buyer's access to personalised information and to provide additional opportunities to work with the services of the Online Store.
4.3. During registration, the Buyer (legal entity or individual) may enter the following data:
4.4. The Buyer (organisation) undertakes to provide true, accurate and complete information about itself. The Seller is not responsible for the accuracy and correctness of the information provided by the Buyer during the registration and execution of the Order.
4.5. The Buyer undertakes not to disclose to third parties the authorisation data to their personal profile. In case the Buyer suspects unauthorised use of such parameters by third parties, the Buyer undertakes to immediately notify the Seller by sending an email to INFO@BUNNY.CO.UA
4.6. The Buyer is responsible for any actions taken on the website of the online store under his/her account and on his/her behalf.
4.7. The Seller has the right to refuse the Buyer to place an Order if he has reason to believe that the Buyer has provided inaccurate data, as well as in case of unfair behaviour (for example, violation of the terms of this Agreement, fraud, etc.).
4.8. It is prohibited to use the website of the Online Store for illegal and prohibited activities. Buyers agree to comply with the laws of Ukraine and the rules of conduct adopted on the Internet, namely, but not limited to: posting on the website of the online store materials of an extremist, pornographic or other nature that affects and/or humiliates the honour, dignity and/or business reputation of third parties and violates generally accepted moral standards, as well as posting advertising information without the permission of the Seller.
4.9 The bunny.co.ua website allows you to view the materials on this website (hereinafter referred to as the "Website") only for non-commercial use, with all copyright and other proprietary information contained in the source materials and any copies thereof preserved. It is prohibited to modify the materials on this Site, as well as to distribute or display them in any form or use them in any other way for public or commercial purposes. Any use of these materials on other websites or computer networks is prohibited.
5. Ordering procedure
5.1. The Buyer places an Order on the website of the Online Store independently by adding the selected Goods to the virtual basket and clicking the "Buy" or "Buy in one click" button.
6. Price and payment procedure
6.1 The price of each individual Goods is determined by the Seller and is indicated on the website of the Online Store. The price of the Order is determined by adding the price of all the Goods included in the Order, which is indicated on the website of the Online Store when placing the Order at the time of its placement.
6.2 The price of the Agreement is equal to the price of the Order. The amount of the Order may vary depending on the price, quantity or nomenclature of the Goods.
6.3. The Buyer shall pay for the Goods in accordance with the Order. The Buyer independently chooses one of the following payment methods:
6.4. Payment for the Services shall be made in the national currency of Ukraine.
6.5. The order is considered paid from the moment of receipt of payment to the current account of the Seller, his representative or postal carrier. The fact of payment of the Order certifies the Buyer's consent to the terms of this Agreement.
6.6 The price of the goods indicated on the website of the online store may be changed by the Seller unilaterally.
6.7. The goods are not reserved until the Buyer's funds are credited to the Seller's account. The Seller cannot guarantee the availability of the Seller's Goods in the quantity specified at the time of placing the Order, which may increase the processing time of the Order. If it is necessary for the Seller to make a refund to the Buyer, the Buyer shall inform the Seller of the details of the bank account to which the Seller is obliged to transfer the funds.
7. Responsibilities of the Seller
7.1. Provide true information about the Goods, their prices, as well as the terms of delivery of the Goods.
7.2. Deliver the Goods in accordance with the terms of the Order.
7.3. To ensure that the quality of the goods meets the quality requirements in Ukraine. Provide warranty obligations in accordance with the terms of this Agreement.
7.4. In the event of a change in the delivery period, the Buyer shall immediately inform the Seller of the change in the terms of delivery. The Seller shall inform the Buyer by telephone or electronic communication. In case of impossibility to contact the Buyer in case of violation of clause 4.4 hereof, the Seller shall not be liable to the Buyer in accordance with the terms of this agreement and the applicable law.
8. Responsibilities of the Buyer
8.1. Provide the Seller with accurate, truthful and correct information, including during registration on the website of the Online Store.
8.2. Pay for the Goods, according to the Order, at the price specified therein.
8.3. Upon acceptance of the Order, carry out an external inspection for external damage to the packaging; in the absence of external damage to the packaging, sign the invoice (receipt, register, etc.) on receipt of the Order. To open the outer packaging in the presence of a representative of the delivery service in order to check the safety of the enclosed, to inspect the Goods for the integrity of their individual packaging and the presence of external damage on them.
8.4. In case of any claims, require the representative of the supply service to draw up an External Inspection Report and an Acceptance Certificate in 3 copies. The inspection report shall describe the damage to the outer packaging, and the Acceptance Certificate shall describe all damage to the individual packaging of the goods.
8.5. In case the Seller transfers the Goods in violation of the terms of the Order on the quantity, assortment, completeness, packaging and (or) packaging of the Goods, the Buyer shall notify the Seller of such violations no later than 5 (five) calendar days following the day of receipt. In this case, the Goods must be returned in a marketable condition with preservation of consumer properties and all labels, seals, etc.
8.6. Provide accurate passport data to be able to receive the Order at the courier company's office and personally appear with a passport.
9. Buyer's rights
9.1. Demand a refund of payment for the Goods in case of impossibility of the Seller's fulfilment of the terms of the Order.
9.2. Make changes to the Order before its confirmation and payment.
9.3. Prior to the transfer of the Goods, to withdraw from the contract, subject to reimbursement to the Seller of the transport costs, as well as the costs of the commission for cash return, incurred by the Seller in connection with the performance of actions to fulfil this contract.
9.4. In case of any claims to the quality of the Goods, submit them within the time limits and in accordance with the Law of Ukraine "On Protection of Consumer Rights".
10. Responsibility of the parties
10.1. The Seller shall not be liable for any damage caused to the Buyer as a result of improper use of the Goods ordered on the bunny.co.ua website.
10.2. The Seller shall not be liable for improper, untimely fulfilment of the Orders and its obligations under this Agreement in case the Buyer provides inaccurate or false information.
10.3. The Seller and the Buyer shall be responsible for fulfilling their obligations under this Agreement in accordance with the current legislation of Ukraine.
10.4. The Seller and/or the Buyer shall be released from liability for full or partial failure to fulfil their obligations if the failure is the result of such force majeure circumstances as: war or hostilities, earthquake, flood, fire and other natural disasters, acts or actions of public authorities, changes in customs regulations, import and export restrictions that arose independently of the will of the Seller and/or the Buyer after the conclusion of this Agreement. The Party that is unable to fulfil its obligations shall immediately notify the other Party thereof and provide documents confirming the existence of such circumstances issued by the authorised bodies.
10.5 The materials, services and goods of this site are provided "as is" without any warranties. The bunny.co.ua website does not guarantee the accuracy and completeness of the materials, programmes and services provided on this resource. The bunny.co.ua website may at any time without notice make changes to the materials, services and goods provided on this Website, as well as to the products and prices mentioned therein. In case of obsolescence of materials and services on this Site, BunnY Boutique does not undertake to update them. Under no circumstances shall bunny.co.ua be liable for any damage (including, but not limited to, damage from loss of profit, data or business interruption) arising from the use, inability to use or results of use of this Site.
10.6 By contacting us or leaving comments on the site, you are responsible for ensuring that this message is not illegal, harmful, threatening, defamatory, offensive to morality, infringes copyright, promotes hatred and/or discrimination against people on racial, ethnic, social or other grounds, contains insults to specific individuals or organisations, or otherwise violates the current legislation of Ukraine. You agree that any of your messages may be deleted by bunny.co.ua without your consent, and may be used free of charge at its discretion. Bunny.co.ua is not responsible for any information posted by users of the Site.
11. Confidentiality and protection of personal data
11.1. When registering on the website of the online store, the Buyer leaves the personal and contact information specified in clause 4.3. of this Agreement, but not limited to it.
11.2. By providing his personal data on the website bunny.co.ua during registration or placing an Order, the Buyer gives his voluntary consent to the processing and use (including transfer) of his personal data without limiting the validity of such consent in accordance with the Law of Ukraine "On Personal Data Protection".
11.3. The Seller uses the received personal data to provide the services specified in this Agreement, to promote the services provided by the Seller, including through automated processing of personal data.
11.4. The Seller undertakes not to disclose the information received from the Buyer. It shall not be considered a violation if the Seller provides information to agents and third parties acting on the basis of an agreement with the Seller, including for the fulfilment of obligations to the Buyer, as well as in cases where the disclosure of such information is required by law.
11.5. The Buyer is responsible for keeping their personal data up to date. The Seller shall not be liable for poor performance or non-performance of its obligations due to the irrelevance of information about the Buyer or its inconsistency with reality.
11.6 We use various technologies to collect and store information when you visit bunny.co.ua. This may include the recording of one or more cookies or anonymous identifiers. We also use cookies and anonymous identifiers when you interact with services/products offered by our partners, such as advertising services, for example, which may appear on other websites.
12. Information messages
12.1. By registering on the website of the online store, the Buyer gives the Seller consent to receive information messages from the Seller and its partners acting on the basis of an agreement with the Seller by means of short messages (SMS) and e-mail.
12.2. At any time, the Buyer has the right to refuse to receive such mailing by sending a message to INFO@BUNNY.CO.UA.
13. Rules for the use of materials posted on the website of the online store
13.1. The bunny.co.ua website contains materials, trademarks, trade names and other materials protected by law, including, but not limited to, texts, photographs, graphic images, music and sound works.
13.2. All data obtained from the website bunny.co.ua is protected by the legislation of Ukraine.
13.3 The Buyer has no right to use the materials posted on the bunny.co.ua website, namely: to make changes, publish, transfer to third parties, participate in the sale or assignment, create derivative products, etc.
14. Other conditions
14.1 This Agreement is concluded on the territory of Ukraine and shall be governed by the laws of Ukraine.
14.2. The invalidity of any clause or part of this Agreement shall not lead to the invalidity of the Agreement as a whole.
14.3. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to reach a settlement of the dispute, the Buyer or the Seller may apply to the judicial authorities in accordance with the current legislation.
14.4. The Seller has the right to amend the text of this Agreement at its sole discretion at any time and without prior notice to the Buyers. The current (valid) version of the agreement is always available on the website bunny.co.ua.
14.5. The absence of a hard copy of this Agreement signed between the Seller and the Buyer, with the signatures of the parties, in case of actual payment by the Buyer, shall not be grounds for recognising this Agreement as not concluded. Payment in accordance with the Order placed on the bunny.co.ua website shall be deemed to be the Buyer's acceptance (in accordance with Article 642 and Chapter 54 of the Civil Code of Ukraine) and shall be the moment of entry into force of the Agreement.
14.6. In case of any claims, the Consumer must contact the Seller's Support Service by phone +38 066 6211115 or by e-mail INFO@BUNNY.CO.UA, which is indicated on the Website.
15. Seller's details
Natalia KURILKO, sole proprietor